Privacy Policy

Domus Mortgages is dedicated to safeguarding your privacy and managing your personal data with care. This policy outlines how we gather, use, share, and secure your information, following the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Domus Mortgages as a trading style of Endrit Beqaj (FCA no. 1054564) is responsible for the processing of the personal information you provide us and is registered with the ICO (Information Commissioners Office) in the UK under the General Data Protection Regulation. Our registration number is ZC141365. 

Who We Are

Domus Mortgages is a trading style of Endrit Beqaj (FCA no. 1054564), who is an Appointed Representative of Ingard Financial Limited (FCA no. 450731), authorised and regulated by the Financial Conduct Authority.

  • Trading Name:              Domus Mortgages

  • Data Controller:           Endrit Beqaj trading as Domus Mortgages

  • Principal Firm:              Ingard Financial Limited, Maple House, Park West,

Sealand, Road, Chester, CH1 4RN

Data Collection

We may collect and process the following categories of information:

·       Personal details including name, date of birth, address, and contact information.

·       Financial data such as income, expenditure, employment status, bank account details, and credit history.

·       Identification documents for verification purposes, which may include passports, driving licenses, or utility bills.

·       Information pertaining to mortgage, financial, or protection requirements.

·       Records of communications with you, encompassing emails, telephone conversations, and meeting notes.

How Information is used

We only use your data where we have a lawful basis to do so. This includes:

  • Providing mortgage, finance and protection advice.

  • Submitting applications to lenders or protection providers.

  • Meeting legal and regulatory obligations, including anti-money laundering checks.

  • Communicating with you about your enquiry or application.

  • Keeping accurate records for compliance, auditing and monitoring.

  • Sending marketing communications, but only if you have opted in.

Legal Bases for Data Collection and Processing

Your data may be processed for the following purposes:

·       Contract: To deliver the services you have requested.

·       Legal obligation: To comply with FCA regulations, legal demands, and anti-money laundering rules.

·       Consent: If you have chosen to receive our marketing communications.

·       Legitimate interests: For managing business tasks, monitoring compliance, and improving what we offer.

Information Disclosure

Your information may be shared with the following parties:

·       Mortgage lenders, insurers, and protection providers.

·       Ingard Financial Limited, our Principal firm, for compliance oversight purposes.

·       Service providers who facilitate our business operations, such as IT and compliance systems.

·       Regulators, auditors, HMRC, or law enforcement agencies, when disclosure is required by law.

We do not sell your information to third parties under any circumstances.

Marketing

Marketing communications will be sent only with your explicit consent. You may revoke this consent at any time by contacting endrit@domusmortgages.co.uk.

Information and data Storage

We retain your personal data only as needed to deliver services and comply with legal requirements. In most cases, client records are kept for six years after our relationship ends, unless a longer retention is required by law.

Your Rights

In accordance with UK GDPR, you are entitled to:

·       Access the personal data we hold about you.

·       Correct any inaccuracies or incomplete information.

·       Request the deletion of your data where permitted by law.

·       Restrict or object to the processing of your data.

·       Request the transfer of your data to another provider.

·       Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact endrit@domusmortgages.co.uk.

Should you be dissatisfied with the manner in which your data is handled, you have the right to lodge a complaint with either:

·       The Information Commissioner’s Office (ICO) at www.ico.org.uk, or

·       Ingard Financial Limited at compliance@ingard.co.uk

Data Protection

We safeguard your data with encryption, secure systems, and trained staff to prevent unauthorised access or misuse.

Cookie Policy

Domus Mortgages is dedicated to protecting your online privacy. This policy outlines our use of cookies, legal grounds, and your options. Please read it with our Privacy Policy.

What Are Cookies?

Cookies are data files stored on your device upon visiting a website. They serve several purposes, including facilitating website functionality, enhancing operational efficiency, and supplying valuable information to site administrators.

Cookies Legal Basis

In compliance with the Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR), we:

·       Set essential cookies as they are required for the proper functioning of our website.

·       Obtain your consent prior to placing non-essential cookies, including those used for analytics or marketing purposes.

·       Maintain and honor your stated preferences regarding cookie usage.

Types of Cookies

Strictly Necessary Cookies These cookies are vital for our website to operate and cannot be turned off. They support functions like secure logins and remembering your cookie settings.

Analytics Cookies If you give permission, we use cookies such as Google Analytics to gather anonymous data on how the site is used. This information helps us analyze visitor patterns and enhance our content.

Functional Cookies These cookies save your preferences and form entries to make your visit more convenient.

Marketing Cookies With your approval, these cookies may track your activity across various websites to show you targeted ads. We will only use them if you agree.

How We Use Cookies

·       Ensure website functionality.

·       Track site performance and improve content.

·       Improve usability and remember preferences.

·       Provide personalised content or ads with your consent.

Your Rights and Choices

You may:

Accept or reject cookies when visiting our site.

Update your preferences anytime in browser or cookie settings.

Withdraw consent for non-essential cookies as needed.

Blocking or deleting cookies in your browser may impact site functionality.

Important Information

·       Essential cookies are always enabled, as they are necessary for the proper functioning of the website.

·       Non-essential cookies, including those related to analytics, functionality, and marketing, will be used only with your explicit consent.

·       Withdrawing consent does not affect the legality of any processing that occurred prior to withdrawal.

Policy Updates

This Privacy Policy may be revised periodically. The most recent version will be posted on this website at all times.

Last updated: 6th May 2026

Contact Us

For questions about this Privacy Policy or your data rights, please contact:

Endrit Beqaj
Trading as Domus Mortgages
Email: endrit@domusmortgages.co.uk